Apparently you can only sugarcoat here or it goes unpublished. They do not want truth only positive remarks. The buckle and bracelet came in a small box The 80.00 belt just arrived today more than 2 weeks later in a plastic bag It was all crushed and bent in a weird shape apparently from heavy boxes being stacked on top of it and being thrown around...I was extremely disappointed in the condition it arrived. But I am sure if a company can not accept positive criticism it will never cgange. I will not be ordering from here online any time soon.